Privacy Policy

1. Introduction

Welcome to Azunos ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website azunos.com and use our AI-powered risk assessment platform (collectively, the "Service").

We are committed to protecting your privacy and ensuring you understand how your information is handled. By using our Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, and phone number
• Company name and business details
• Job title and professional information
• Account registration information

2.2 Business Information

For our risk assessment services, we collect:

• Business structure, size, and industry
• Financial information and revenue data
• Operational details and risk factors
• Insurance history and coverage requirements
• Compliance and regulatory information

2.3 Technical Information

We automatically collect certain information when you use our Service:

• IP address, browser type, and device information
• Usage patterns and interaction data
• Cookies and similar tracking technologies
• Log files and analytics data

3. How We Use Your Information

We use your information to:

• Provide and maintain our AI-powered risk assessment service
• Connect you with appropriate insurance brokers
• Generate personalized insurance recommendations
• Communicate with you about our services
• Improve our platform and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations
• Provide customer support and respond to inquiries

4. Information Sharing and Disclosure

4.1 Insurance Brokers

We share relevant business and contact information with insurance brokers to facilitate connections and provide you with insurance services. This sharing is essential to our core service offering.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, such as:

• Cloud hosting and infrastructure providers
• Analytics and performance monitoring services
• Communication and email services
• Security and fraud prevention services

4.3 Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or to protect our rights, property, or safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication protocols
• Employee training on data protection
• Incident response and monitoring procedures

However, no internet transmission or electronic storage method is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account information: Until you delete your account or request deletion
• Risk assessment data: For up to 7 years for business and regulatory purposes
• Communication records: For up to 3 years for customer service purposes
• Technical data: For up to 2 years for analytics and security purposes

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data in a structured format
• Restriction: Request limitation of how we process your information
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw consent for processing where applicable

To exercise these rights, please contact us using the information provided in Section 11.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how you use our service
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to provide relevant content and advertisements

You can manage your cookie preferences through your browser settings or our cookie consent management tool.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions for certain jurisdictions
• Other appropriate transfer mechanisms as required by law

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated Privacy Policy on this page
• Updating the "Last updated" date at the top of this policy
• Sending you an email notification for significant changes

Your continued use of our Service after any changes constitutes acceptance of the updated Privacy Policy.